Volunteer Procedures
(the Shrine)

  • 6:00 pm Arrive at Shrine Shelter. The Street Crew Person will let you in.

    • No weapons allowed for guests or volunteers.

    • NO SMOKING is allowed in the Shelter by anyone at any time.

    • The Street Crew Person will let in the Clean-Up Crew to disinfect and set out the mats and to set up tables and chairs.

    • No food is to be given out ever to people coming to the door.

    • Make decaffeinated coffee in the large pot. Directions: Use one large pack of coffee or 2/3 of a 39 oz. can). Fill water to 80 cups. Plug in and turn on. (Note: You do not have to make fresh coffee in the morning.)

    • Find the fire extinguisher and the emergency exits.

    • Replenish sugar and creamer jars and salt and pepper shakers.

    • Set out mats for at least the same number of Guests who were at the Shelter last night.

    • Familiarize yourself with the Guest Sign-In Book and the Volunteers' Register Book. Fill in the Volunteers' Register Book information for tonight.

    • Set the dining area (tables and chairs, napkins, plastic ware, ice water or tea, salt & pepper, hot sauce)for supper for Guests, plus the overnight volunteers, trainer, cooks, and any other guests.

    • Extra supplies are in the storage room. Ask the Street Crew Person for the keys and the location and combination for the lockbox where you will leave the keys in the morning. If you need any supplies you can’t find here, call Central Shelter.

    • Replenish the bathrooms and showers: toilet paper, soap, shampoo, razors, shaving cream.

    • Elect (or appoint) a Captain of the overnight volunteers. Decide on stay-awake shifts for the night.

  • 7:00 pm The Street Crew Person will admit the Guests. Station a volunteer at the door to help him/her with any problems.

    • Station a volunteer near the parking lot door and the kitchen door until 7:15 pm to prevent anyone letting in an unregistered Guest through these doors.

    • Working with the street crew, Write each Guest's name in the Guest Sign-In Book. Note Clean-Up Crew members (maximum 6). Note any special wake-up times and where that Guest will be sleeping. Hand out towels to those Guests wanting to shower.

    • Do not let any Guest in before his name is recorded in the Guest Sign-In Book.

  • 7:15 pm The Street Crew Person will close the shelter for the night. No one is to be admitted after 7:15 pm for any reason. Do not answer the door after 7:15 pm.

    • Ask the Guests for a volunteer to ask the Blessing. Eat supper with the Guests.

  • 8:00 pm After supper, clean the tables. Put away all food, except any extra desserts. Make sure all ovens are OFF. Some of the Guests like to step outside for a smoke break after supper. Make sure the ones coming back are the same ones who went out.

    • After the Street Crew Person is through for the evening, use two volunteers for safety and lock the two gates between Central Presbyterian Church and the Shrine Rectory. After the dinner servers leave, close and lock the parking lot gate.

    • When Guests are finished showering, wash and dry the towels, (including the kitchen towels), then lock the door to the washer and dryer. Guests are not permitted to wash their personal clothes in the washing machine.

    • * = The Clean-Up Crew normally does this task. Just make sure that it gets done.

  • 8:30 pm Lights out, except for the dining area.

    • Prepare bagged combo breakfast/lunches for the Guests. If available, pack extra food in the bags for the Clean-Up Crew.

  • 11:00 pm Turn off the TV in the dining area. If there is a game on, wait until it is over. The overnight volunteers may want to leave the TV on all night, with the sound turned off.

  • ____ am Volunteer shift change.

  • ____ am Volunteer shift change.

  • ____ am Special wake-up time for Guest. Name___________ Mat location:__________

  • ____ am Special wake-up time for Guest. Name___________ Mat location:__________

  • 5:30 am Lights On.

    • Unlock the parking lot gate.

    • Station a volunteer (or two) at the parking lot door. All Guests must exit through this door. As each Guest leaves, hand him a bagged breakfast/lunch.

  • 6:00 am All Guests, except Clean-Up Crew, should be gone.

    • Supervise Clean-Up Crew: Maximum four inside: mats put away, floors swept and mopped, bathrooms cleaned, dining area cleaned, trash taken out. One outside: trash and cigarette butts picked up around Shrine. Give bagged breakfast/lunch to Clean-Up Crew as they leave.

    • Volunteers must leave the kitchen and volunteer suite (crypt) clean. ASSURE THAT GAS for the STOVE IS OFF

  • 6:30 am LOCK ALL DOORS and turn off all lights.

    • Leave keys in the lock box. (If you forget this step, bring keys back TODAY!)

  • Later Call Ana Bailie to report any problems. See phone numbers below. Have a nice day.

  • And THANK YOU for volunteering.


  • Phone Numbers

    • Emergency: 911 (Your location is Central Presbyterian Church Night Shelter, 201 Washington St., corner of Washington St. and MLK, 4th floor)

    • Central Shelter: 404-601-3144 Shrine Shelter: No phone service.

    • Ana Bailie (Shelter Director): Cell: 404-754-9361, do not use 404-373- 8486

    • Heather Hunter ( vol. Coordinator) 404 276 6910

    • Sue Briss (Food), Cell: 678-570-3262

    • Colleen O’ Rourke Cell: 404-277-3752

    • Kathyrn Masters 470-270-9231

    • Gateway 404 215 6600

  • Excused absences – any guest requesting an excused absence needs to tell the Street Crew member so it gets into the computer system. Overnight volunteers can no longer write notes in the sign-in book – e.g., “M. Brown will be out tomorrow and back the next night.” The Street Crew and Trainers will need to make announcements to the guests because this will be a change from last year.

  • Also DO NOT LET ANYONE COME IN LATE, unless it is documented.

  • Because the keys to Central were lost twice last year, overnight volunteers will need to be reminded not to leave until the keys are placed back in the kitchen (not rely on the clean-up crew to do it).

  • Revised 11/07/2016

Directions to the Shrine

Catholic Shrine of the Immaculate Conception
48 Martin Luther King, Jr. Dr.
Atlanta, GA 30303

Follow the general directions to the Shrine at this link. http://www.catholicshrineatlanta.org/phpMap/contact.php



Those providing food should enter the Shrine parking lot located on Central Ave., between the Georgia Education building and the Shrine church. You may remain parked in the lot until you leave the shelter.



If there is room in the Shrine parking lot, you may park there. It is located on Central Ave., between the Georgia Education building and the Shrine church. You may remain parked in the lot until you leave the shelter.

If the lot is full, please park at Underground Atlanta, located diagonally across from the Shrine on the corner of Martin Luther King, Jr., Dr and Central Ave. Access is from Martin Luther King, Jr. Dr and the fee is $20.

Please be sure and account for all cars in the Shrine parking lot. Occasionally, overnight volunteers from Central will park in the Shrine parking lot and forget to tell you. On more than one occasion an overnight volunteer’s car has been locked in the Shrine parking lot after the volunteers from the Shrine have left.



The entrance for volunteers is from the Shrine parking lot, through the doors on the side of the church building. If the door is not open, knock and someone will let you in.

If you need assistance, and cannot reach someone at the shelter, please call one of the coordinators. 


Ana Bailie , Overnight Volunteer Coordinator  404-754-9361

Sue Briss, Food Coordinator  678-570-3262

Jessie Bashor, Food Coordinator  404-291-3865

Kathy Masters, Overnight Volunteer Coordinator  470-270-9231